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Customer Service: Dealing with Reviews

The fact is, you can't please everyone. It doesn't matter how much you train your customer service team, you may get good results, however, you'll still have that percentage of customers who, for so.... read more

Posted in Branding, Business, Customer Service, Small Business Resources, Social Media, Social Media Marketing

How to Make your Emails Sound More Human

  Nowadays it's hard to receive an email and think, "Oh, I'm sure the board of directors really sent this to me specifically because I'm such a valuable customer!" No. From a "customer" point .... read more

Posted in Branding, Business, CRM, Customer Service

Apple Pay and Mobile Wallets Could Change Consumer Tipping Behavior

With all of the hype surrounding the new apple pay system, we have been speculating about what will happen to tipping culture here in the United States.  Yahoo Tech pointed out that there are 31 .... read more

Posted in Branding

New Domain Names Available For Sale

When the Domain Name System was first implemented, it was determined that ".com" was going to be the standard Top Level Domain (TLD) for all commercial web entities and properties.  As a result, .... read more

Posted in Branding, Business, Domain Names & URLs, Fun Stuff, Tech Industry News

Website SOS: What to Do If Your Desired Domain Name Isn’t Available

Your business’ name is one of your most important assets. It establishes your identity in the marketplace and in many cases, your name may be the one thing that gives you an edge over the competitor w.... read more

Posted in Branding, Business, Domain Names & URLs, How To Tips, Life Hacks, Small Business Resources

Quick Read: Smart Social Media Statistics

Get Down With GooglePlus Google doesn’t often provide concrete numbers, but they have been kind enough to offer up just enough to leave us wanting more. 94% of the law firms in the United States t.... read more

Posted in Branding, Business, Content Marketing, FaceBook, Fun Stuff, Google+, Instagram, Pinterest, Small Business Resources, Social Media, Social Media Marketing, Twitter

4 Smart (and Effective!) Ideas to Attract and Convert the Mobile Market

With the explosion in the mobile market, the number of shoppers who opt for mobile devices to serve their shopping needs is only going up. Virtual market places such as Etsy report they are seeing a.... read more

Posted in Blogging, Branding, Business, Content Marketing, How To Tips, Inspiration, Mobile, Small Business Resources, Social Media, Social Media Marketing, Technology

5 Quick (and Effective) Tips To Build An Audience Using Social Media

Change is constant and nowhere is this more apparent than in the world of social media. Now that the snow is melting, you've survived Sundance and you're feeling renewed there's no excuse for puttin.... read more

Posted in Branding, Business, Customer Service, How To Tips, Inspiration, Life Hacks, Productivity Hacks, Small Business Resources, Social Media, Social Media Marketing

GooglePlus Surprises: 4 Common Google+ Myths Demystified

Raise your hand if discussions about Google+ make you say, 'Oh no… Not another social network!' You're not alone, however, you can't afford to ignore Google+. With many myths floating around, we've .... read more

Posted in Branding, Business, Content Marketing, Google+, Small Business Resources, Social Media, Social Media Marketing