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The Importance of writing a Press Release

Writing a press release is a great marketing strategy that will keep your current clients happy and feeling important, and will potentially get you more leads. A press release today is a lot like a .... read more

Posted in Business, Customer Service, How To Tips, Small Business Resources, Social Media, Social Media Marketing, Software As A Service | Post Comment

Customer Service: Dealing with Reviews

The fact is, you can't please everyone. It doesn't matter how much you train your customer service team, you may get good results, however, you'll still have that percentage of customers who, for so.... read more

Posted in Branding, Business, Customer Service, Small Business Resources, Social Media, Social Media Marketing | Post Comment | 1

How to Be a Better Leader to Your Employees

Anyone can start a business, your age, gender and background are not important. If you have an idea and the passion to put to it to work, then you're on for an adventure. As an entrepreneur you may .... read more

Posted in Business, Productivity Hacks | Post Comment | 1

How to Make your Emails Sound More Human

  Nowadays it's hard to receive an email and think, "Oh, I'm sure the board of directors really sent this to me specifically because I'm such a valuable customer!" No. From a "customer" point .... read more

Posted in Branding, Business, CRM, Customer Service | Post Comment | 92

Grow your Business by Following These Simple Tips

Why do customers leave your business? That's a question all small business owners have ask themselves at some point, if not every day. Here are some tips on things we've learned as a SaaS vendor that.... read more

Posted in Business, Small Business Resources, Software As A Service | Post Comment | 99

Now You Can Shop on Pinterest

On June 30th, Pinterest made it able to all its users to buy certain items on their pin boards; these "buyable pins" were differentiated by a blue "buy it" button. Pinterest launched as the first "on.... read more

Posted in Business, Pinterest, Sales | Post Comment | 44

Not Hide but Seek in Today's Cyber-Centered Marketplace

In our day and age, there is no longer any hiding from the consumer because of intense scrutiny the internet has over the marketplace. Don't worry its not like the internet is alive and watching you, .... read more

Posted in Business, Customer Service, Small Business Resources, Social Media, Social Media Marketing | Post Comment | 42

Download on 4 Valuable Sales Skills

Sales are fun! And so incredibly important to your business, regardless of what you do. Sales to your business is like your IV, without it, you may shrivel up and die. Joke, but really your sales forc.... read more

Posted in Business, Customer Service, Fun Stuff, How To Tips, Sales, Small Business Resources | Post Comment | 44

Have Multiple Retail Store Locations? AdWords has a Solution

Last month, we were talking about some of the new AdWords display ad formats.  Today, Search Engine Land reported that location extensions just got an update that will favor businesses with multi.... read more

Posted in Business, Small Business Resources, Tech Industry News, Technology | Post Comment | 53

3 Small Business Pain Points That Can Already Be Solved With Software

Every business has pain points.  Some have them worse than others; but, as the SaaS (software as a service) industry has picked up, there are now several easy solutions for business pain points t.... read more

Posted in Business, LunaSoft™ Platform, Productivity Hacks, Sales, Small Business Resources, Social Media, Social Media Marketing, Software As A Service | Post Comment | 48

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