Customer Service

The Importance of writing a Press Release

The Importance of writing a Press Release
Writing a press release is a great marketing strategy that will keep your current clients happy and feeling important, and will potentially get you more leads. A press release today is a lot like a .... read more
Oct 28, 2015 5:46pm

Posted in Business, Customer Service, How To Tips, Small Business Resources, Social Media, Social Media Marketing, Software As A Service

Customer Service: Dealing with Reviews

Customer Service: Dealing with Reviews
The fact is, you can't please everyone. It doesn't matter how much you train your customer service team, you may get good results, however, you'll still have that percentage of customers who, for so.... read more
Oct 27, 2015 12:08pm

Posted in Branding, Business, Customer Service, Small Business Resources, Social Media, Social Media Marketing

How to Make your Emails Sound More Human

How to Make your Emails Sound More Human
  Nowadays it's hard to receive an email and think, "Oh, I'm sure the board of directors really sent this to me specifically because I'm such a valuable customer!" No. From a "customer" point .... read more
Oct 22, 2015 4:49pm

Posted in Branding, Business, CRM, Customer Service

Not Hide but Seek in Today's Cyber-Centered Marketplace

Not Hide but Seek in Today's Cyber-Centered Marketplace
In our day and age, there is no longer any hiding from the consumer because of intense scrutiny the internet has over the marketplace. Don't worry its not like the internet is alive and watching you, .... read more
Jul 23, 2015 12:30pm

Posted in Business, Customer Service, Small Business Resources, Social Media, Social Media Marketing

Download on 4 Valuable Sales Skills

Download on 4 Valuable Sales Skills
Sales are fun! And so incredibly important to your business, regardless of what you do. Sales to your business is like your IV, without it, you may shrivel up and die. Joke, but really your sales forc.... read more
Jul 22, 2015 11:00am

Posted in Business, Customer Service, Fun Stuff, How To Tips, Sales, Small Business Resources

Do People Like You? 3 Key Traits Likable People Possess

Do People Like You? 3 Key Traits Likable People Possess
As a society we tend to place high value on people with extroverted personalities. Nowhere does this become more apparent than in business. While we can agree that it's an edge, extroversion should no.... read more
May 22, 2014 9:46am

Posted in Business, Customer Service, How To Tips, Inspiration, Life Hacks, Sales

5 Quick (and Effective) Tips To Build An Audience Using Social Media

5 Quick (and Effective) Tips To Build An Audience Using Social Media
Change is constant and nowhere is this more apparent than in the world of social media. Now that the snow is melting, you've survived Sundance and you're feeling renewed there's no excuse for puttin.... read more
Apr 16, 2014 5:24pm

Posted in Branding, Business, Customer Service, How To Tips, Inspiration, Life Hacks, Productivity Hacks, Small Business Resources, Social Media, Social Media Marketing


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