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Customer Service

The Importance of writing a Press Release

Writing a press release is a great marketing strategy that will keep your current clients happy and feeling important, and will potentially get you more leads. A press release today is a lot like a .... read more

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Customer Service: Dealing with Reviews

The fact is, you can't please everyone. It doesn't matter how much you train your customer service team, you may get good results, however, you'll still have that percentage of customers who, for so.... read more

Posted in Branding, Business, Customer Service, Small Business Resources, Social Media, Social Media Marketing | Post Comment | 1

How to Make your Emails Sound More Human

  Nowadays it's hard to receive an email and think, "Oh, I'm sure the board of directors really sent this to me specifically because I'm such a valuable customer!" No. From a "customer" point .... read more

Posted in Branding, Business, CRM, Customer Service | Post Comment | 49

Not Hide but Seek in Today's Cyber-Centered Marketplace

In our day and age, there is no longer any hiding from the consumer because of intense scrutiny the internet has over the marketplace. Don't worry its not like the internet is alive and watching you, .... read more

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Download on 4 Valuable Sales Skills

Sales are fun! And so incredibly important to your business, regardless of what you do. Sales to your business is like your IV, without it, you may shrivel up and die. Joke, but really your sales forc.... read more

Posted in Business, Customer Service, Fun Stuff, How To Tips, Sales, Small Business Resources | Post Comment | 1

Do People Like You? 3 Key Traits Likable People Possess

As a society we tend to place high value on people with extroverted personalities. Nowhere does this become more apparent than in business. While we can agree that it's an edge, extroversion should no.... read more

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5 Quick (and Effective) Tips To Build An Audience Using Social Media

Change is constant and nowhere is this more apparent than in the world of social media. Now that the snow is melting, you've survived Sundance and you're feeling renewed there's no excuse for puttin.... read more

Posted in Branding, Business, Customer Service, How To Tips, Inspiration, Life Hacks, Productivity Hacks, Small Business Resources, Social Media, Social Media Marketing | Post Comment